Your passwords have been reset

1 - What happened?

Your passwords have been reset by IVAO HQ; therefore, you cannot connect to the network. Your old passwords can no longer be used.

2 - How can I get my new passwords?

In order to get your new passwords, you need to fill out this form with your VID: https://www.ivao.aero/members/person/password.htm

Your new passwords will be sent to the email address registered on your IVAO profile. Once received, you will have access to:

• the website, using the Website password;
• the IVAO Network, with pilot and ATC software, using the IVAN password.

3 - What can I do if I still have no access?

If this procedure did not help you regain access to the network, you can contact us by email: fr-membership@ivao.aero.

Do not forget that your passwords are confidential: you should never disclose your passwords when contacting the staff.